Posts Tagged Technical support

Vested Interest Through Ownership

IT Service, by it’s very nature is a “people” business. It is here that the gap between business and technology is filled with individuals who not only understand and support technology when it fails, but also understand the impact to the busin.. Read More

Service | 07.16.09 | View Comments

New World Order

Downtime kills a business; and for the first time businesses are beginning to realize that technology is not simply a tool, but a strategic line of business to be invested in. The simplistic view that technology is simply an piece of software in tha.. Read More

Management | 06.18.09 | View Comments

New World Order

New World Order

Downtime kills a business and for the first time, businesses are beginning to realize that technology is not simply a tool, but a strategic business line to be invested in.  The simplistic view that technology is simply an application on a desktop i.. Read More

Management | 06.9.09 | View Comments

A Face and a Voice

IT Support is a vital element of any technology organization to get right. The problem is that this role's true strength is not in core technology elements. The true value and power of an effective IT Support professional is his or her "Soft-Skills.. Read More

Featured, Service | 05.30.09 | View Comments

 

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