Management | ITSM Uncovered

Posts Tagged Management

Success or failure is determined in the middle of an organization, not at the top or bottom

When it comes to barriers in adopting ITIL as a means of managing a technology operation efficiently, it is often said that obtaining buy in from leadership is a "must have" or the "key to success." I want to dive into that for a second with some .. Read More

Management | 03.5.10 | View Comments

The Organizational Evolution of Technology Management

I'm not sure why it is a general human trait to want to be satisfied with chaos. What I mean by that is in the world of technology there needs to be a certain state of order to be effective. It is for this reason that certain "Industry Standards" h.. Read More

Management | 02.9.10 | View Comments

New World Order

Downtime kills a business; and for the first time businesses are beginning to realize that technology is not simply a tool, but a strategic line of business to be invested in. The simplistic view that technology is simply an piece of software in tha.. Read More

Management | 06.18.09 | View Comments

Introducing Process

Technology is evolving. By its very nature, technology is an industry that is full of processes that are dependent on other processes. Whether you are writing code where sub-routines are dependent on other sub-routines or setting up a network where.. Read More

Management | 06.11.09 | View Comments