Posts Tagged Information Technology

The IT Support Professional

Service and Support, long the beaten down step-child of any industry, has taken no more public abuse and ridicule than in the world of Technology. In today's modern internet driven society, the presumed "elite" are those who can write code, de-tangle.. Read More

Featured, Service | 02.10.10 | Comments

More with less

Implementing IT Service Management is like baking a cake. There is a basic recipe, but can be whipped up in any manner the pastry chef decides. Like a recipe, baking up a good batch of ITSM cupcakes requires a list of ingredients which is where frame.. Read More

Implementation | 02.5.10 | Comments

New World Order

New World Order

Downtime kills a business and for the first time, businesses are beginning to realize that technology is not simply a tool, but a strategic business line to be invested in.  The simplistic view that technology is simply an application on a desktop i.. Read More

Management | 06.9.09 | Comments

How Business Fails Technology

With the introduction of strict regulatory requirements being imposed on most industries today, the curtains allowing corporate technology to operate in a vacuum are being drawn back to expose some interesting landscapes from which technology operate.. Read More

Management | 06.3.09 | Comments

 

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