Posts Tagged Education and Training

Why Organizational Membership Matters

Why Organizational Membership Matters

The word of the day boys and girls is "INVESTMENT."   In the implementation of an ITSM strategy for an organization, it always seems to be that the initial strategy by technology leadership is to look at investment focused on bringing in external re.. Read More

Implementation | 03.29.10 | View Comments

Success or failure is determined in the middle of an organization, not at the top or bottom

Success or failure is determined in the middle of an organization, not at the top or bottom

When it comes to barriers in adopting ITIL as a means of managing a technology operation efficiently, it is often said that obtaining buy in from leadership is a "must have" or the "key to success." I want to dive into that for a second with some .. Read More

Management | 03.5.10 | View Comments

 

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