Posts Tagged Change management

Life of an Incident Manager

These are conflicting phrases that somehow compliment what I do for a living. I am an Incident Manager. That basically means that when things break, I get the call and try to coordinate it to a functional state. Not that I actually do anything, I .. Read More

ITIL | 02.7.10 | View Comments

Thought for Change

A scheduled change is only a scheduled change if people know about it!.. Read More

ITIL | 02.3.10 | View Comments

 

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