Archive for the Implementation Category

“What are you thinking?!”

The concept of IT Service Management accompanied with the ITIL Framework elicits many different responses from all levels of the organization. From the Management side, the general focus question is "What will it cost me?" From Middle Management it i.. Read More

Implementation | 06.15.09 | View Comments

The Fear of Change

My philosophy has always been that change is good.  It is refreshing, an opportunity to improve, to explore and generally move forward.  Unfortunately, when attempting to change a work culture evolved from years of good people operating in silos, i.. Read More

Implementation | 06.2.09 | View Comments

The Culture of Change

As with civilizations evolution can seem like a daunting task to some willing to take on the challenge of growth.  This is no different in the enterprise.  Any major corporation started from some seedling of a company.  As such every aspect of the.. Read More

Implementation | 05.30.09 | View Comments

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