Archive for the Featured Category

The IT Support Professional

Service and Support, long the beaten down step-child of any industry, has taken no more public abuse and ridicule than in the world of Technology. In today's modern internet driven society, the presumed "elite" are those who can write code, de-tangle.. Read More

Featured, Service | 02.10.10 | View Comments

Manage your business… LEAD people

It seems that in the course of one’s life, there are individuals who inspire, guide, motivate and challenge you to push yourself past the realm of what you believed you were capable of achieving. You trusted them, you watched them in action, and yo.. Read More

Featured, Management | 02.4.10 | View Comments

A Face and a Voice

IT Support is a vital element of any technology organization to get right. The problem is that this role's true strength is not in core technology elements. The true value and power of an effective IT Support professional is his or her "Soft-Skills.. Read More

Featured, Service | 05.30.09 | View Comments

 

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